Privacy Policy

Privacy Policy

This Privacy Policy explains how Falcon Room handles personal data in connection with the website and related personal development course services. It describes the types of information we collect, how we use it, when we share it, and the choices available to users. By using the site, users acknowledge that their information may be processed as described in this policy.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
01

Data We Collect

We may collect identifiers such as name and contact details, account and profile information, course registration details, payment-related records where applicable, communications sent to us, and technical data such as device type, browser information, log data, and usage activity. We use this information to operate the site, manage enrollments, provide course access, respond to inquiries, maintain security, and meet legal or administrative obligations.

The categories of data collected depend on how users interact with the site and its course-related features.
02

How We Collect Data

We receive personal data directly from users when forms are completed, accounts are created, or messages are sent. We also collect certain data automatically through the site and related technologies, including usage and device information. In some cases, we receive limited information from payment processors, analytics providers, or other operational partners that support our services.

Information may come from users, automated systems, and service providers involved in site operation.
03

Cookies and Similar Technologies

The site may use session cookies, persistent cookies, and similar technologies. These may support core site functions, remember preferences, measure site performance, and help us understand how content is used. We do not rely on cookies to collect more information than is reasonably needed for these purposes.

Cookie use is limited to operational, preference, and basic analytics functions.
04

Cookie Controls

We use standard browser-based controls and similar tools to manage cookies and related technologies. Users may block or delete cookies through browser settings, and some features may not function properly if certain cookies are disabled. Where required, we may present additional controls for non-essential cookies.

Cookie settings can usually be adjusted through the browser or device used to access the site.
01 · Purpose

How We Use Data

We use personal data to provide and improve the website, manage course access and related communications, process registrations and transactions, respond to inquiries, maintain records, monitor security, analyze site performance, and comply with legal obligations. We may also use data to support internal administration and to prevent misuse of the site.

Processing is limited to operational needs and other purposes described in this policy.
02 · Sharing

Service Providers

We may share personal data with trusted service providers that support hosting, analytics, communications, payment processing, customer support, or other operational services. These parties are expected to use the information only for the services they provide to us and to maintain appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned functions.

Subject to legal limits, users may request access to their personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing activities. Users may also object to processing in some circumstances and may withdraw consent where processing is based on consent.

Available rights may vary depending on the nature of the request and applicable law.

To protect privacy and security, we may ask for information needed to verify a request before taking action. We will review requests within a reasonable period and respond in accordance with applicable law. If a request cannot be fully granted, we will explain the reason where appropriate.

Requests are handled after reasonable verification of identity and scope.

We retain personal data for the period needed to provide services, maintain records, resolve disputes, enforce agreements, and meet legal, accounting, or security requirements. When data is no longer needed, we delete it, anonymize it, or otherwise handle it in a way that prevents further use, subject to any legal retention duty.

We keep data only for as long as needed for the stated purpose or as required by law.

We may update this Privacy Policy from time to time to reflect changes in our services, data handling practices, or legal requirements. The revised version will take effect when posted unless a different effective date is stated. Users should review the policy periodically to stay informed about current practices.

We review this policy when our practices or legal obligations change.

Contact Information

Privacy email
team@falconroomholiday.click
Telephone
+66 81 751 3862
Mailing address
43/40, Soi Samakkhi Si Ko, Amphoe Kathu District, Phuket Province 83120
Privacy inquiries

Use the contact details below for questions about this policy or the handling of personal data.